Namma PWD: Shivamogga Circle, Karnataka

Namma PWD is a mobile app that connects citizens with the Public Works Department (PWD). It allows users to report road damages, potholes, and other infrastructure concerns directly to the department. By fostering transparency and accountability, the app empowers citizens to improve public infrastructure and ensures quick issue resolution through innovative technology.

A Visionary Initiative

Developed by Capulus Technologies Pvt. Ltd., under the visionary leadership of B.S. Balakrishna, Superintendent Engineer of the PWD Shivamogga Circle, the app is a shining example of how technology can bridge the gap between citizens and governance.

Since its launch on 30th November 2017 by PWD Minister H.C. Mahadevappa, Namma PWD has transformed grievance redressal in Shivamogga, Davanagere, and Chitradurga districts, helping thousands of citizens resolve issues with ease. This intuitive mobile application leverages Information and Communication Technology (ICT) to ensure quick and effective redressal of issues such as potholes, fallen trees, damaged infrastructure, and other public works concerns.

Empowering Grievance Redressal

The development of Namma PWD was led by Nithin Kamath and a dedicated team at Capulus Technologies Pvt. Ltd. Known for delivering cutting-edge solutions, Capulus Technologies combined expertise, innovation, and precision to build a system that ensures accountability, transparency, and faster response times.

With Namma PWD, citizens and government departments collaborate seamlessly, setting a new benchmark for digital governance. By automating workflows and ensuring that reports are assigned and tracked only within relevant jurisdictions, Namma PWD revolutionizes how public works grievances are managed.

Key Features of Namma PWD

  • Grievance Reporting: Instantly report road damages, fallen trees, or other issues to the relevant department.
  • Real-Time Tracking: Monitor complaint status and receive timely updates.
  • Action Taken Reports (ATR): View detailed reports with photos for full transparency.
  • Centralized Monitoring: Administer reports by date, division, or status for streamlined operations.
  • Contact Directory: Quickly access officer contact details, including phone numbers and email IDs.

Redefining Digital Governance

Namma PWD redefines how public grievances are managed by integrating modern technology with governance. By streamlining processes, ensuring transparency, and empowering citizens to participate actively, the app sets a new standard for digital governance. It serves as a model for future initiatives, showcasing the potential of technology to transform public administration.